Shipping policy

All Brisbane Bicycle Service orders are shipped domestically via Australia Post or Fast Courier (for larger orders). Orders are shipped within 1-4 business days (if in stock). As a general rule of thumb, you should receive your order within 5-7 working days. 

Our shipping terms are currently
- Standard $9.99 freight (with the exception of bulky items)

Bulky items include floor pumps, trainers, wheelsets, framesets and bikes. These larger items will attract a freight fee between $20 to $200 depending on shipping location within Australia. 

For international orders, shipping costs will differ depending on which zone your country falls under, and also the total weight of your order. International lead-times can vary depending on your delivery location. Please allow up to 30 days to receive your delivery outside Australia.

Please note, our shipping costs do not include any overseas import duties, taxes or tariffs, and these will be payable by the customer. Please check with your country's rules regarding import taxes and customs duties - these will vary from country to country. Generally, your package might be held up by customs until you pay the relevant import tax and associated handling fees - please consider this at time of purchase.